Defining Features

Suite 7, 1st Floor, Bailey's Corner 143 London Circuit, Canberra
4 rates
4.00/10.00
+61 435 825 605

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Assessment

Portia Montez (23.10.2017 13:20)
Stacey is amazing. The transformation she created was nothing short of amazing (particularly after the month I'd had. Thank you Stacey. God bless.
Alissa Tucker (23.04.2017 08:07)
I took a day off work specifically to have my eyebrows tattooed. Got an sms the night before to reschedule. I managed to get another day off work the next week only to show up for the appointment to find the salon shut. I received a phone call about 6 hours later apologising for the mix up. Worst customer service i have experienced in Canberra and i definitely won't be rescheduling or recommending this service to anyone, especially after wasting two days of leave.
maria barbaro (01.04.2017 08:28)
I went to have my eyebrows tattooed. I was happy with the initial result. However, my eyebrows faded very quickly- within three months when I was told it would last for at least 12 months. To make things worse Stacey was late or simply didn't bother to show up for all my follow up appointments. Will never go back or recommend Defining Features to any one. Maria.
Rianna Macdougall (05.11.2016 00:06)
Made several calls with no answer. Finally made a booking via text and when I arrived at my appointment (after a lot of hassle on my part to be able to go), nobody turned up. No answer to calls or text either. Nearby businesses said there's been nobody there a while so unsure as to why they'd make an appointment for me if there was no intention of keeping it. Very bad customer service.

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