Richard Spalding (19.08.2017 16:50)
Avoid this company at all costs, smug useless staff who care little about customers and try and rip you off with extra charges if you pick up the car late. Everyone I dealt or spoke to at Budget was rude and unhelpful. Will never use this company again.
Saverio Romeo (20.07.2017 14:11)
Post-rent customer service does not exist. I tried to contact the St Pancreas Office for an entire day during office hours. No one picked up the phone. Contact via Twitter. Silence.
Kostas Tsioulos (15.06.2017 19:21)
Charged for tyre damage that I could not have inflicted and was invisible unless you shone a torch and run your finger over the tyre.
Nicholas Lim (20.05.2017 12:34)
Was upgraded to a brand new Ford Fiesta for a two day rental. Car was brilliant as expected, easy to drive and fuel efficient. Picking up the car was smooth and handled by friendly staff. Returned after hours- also easy enough. Good experience.
Andrei Gherzan (29.11.2016 22:34)
Great support. Even if I had minor problems with my rental, they fixed everything amazingly.