The Whitechapel Hotel

49-53 New Road, London
5 rates
7.20/10.00
+44 20 7247 9947

The Whitechapel Hotel on the map

Assessment

Stephen O'Leary (10.10.2017 20:48)
Nice hotel with decent rates, modern if slightly odd room layout with the sink not in the bathroom but on the desk next to the bed (which in my case was only a single) but was great for a short stay for a conference.
Carlo Bottiglieri (13.08.2017 15:36)
General lack of skill and knowledge among the staff, with few exceptions. Had booked with breakfast included, at 7 the morning I ask where I can get it and I'm told that breakfast opens at 7:30, so I get back to my room and wait. At 7:30 I'm back at the reception desk. In the meanwhile a different person is holding the desk and she tells me that breakfast is not available today because of renovations (yesterday the restaurant was working normally though). I mention I was told to wait half an hour before. No excuses for the meaningless wait, nor for having sold me something they could not deliver, nothing, the receptionist just repeats : today there's no breakfast.
Also, the mini-bar sits 40cm away from the bed-head in the "single premium room" and it's noisy, in a very inconstant way, so your ear does not get used to it. Rooms are well appointed.
Phil Lowes (14.07.2017 01:02)
Nicely furnished large bedroom. Really quiet hotel. Breakfast could.do with some more work. Friendly staff.
Greg Manns (20.06.2017 06:57)
The most awful excuse for a shower I've ever had the displeasure of experiencing. It was constantly too warm because the windows barely opened and the thermostat wouldn't go down further. However, the beds weren't too bad and the staff was really nice.
Antony Pace (04.03.2017 12:32)
Bustling hotel in the grime of the East End. The hotel stands out because it feels as though it has been lifted from a nicer place. Once through reception it is calm and clean and trendy. The rooms are small, ideal for an overnight stop. The plumbing could do with some regular maintenance. Reasonable value for the location.

Add your comment

Cleanliness
Comfort
Location
Facilities
Staff
Value for money