Budget Car Rental

Max Golden (10.07.2017 01:13)
Very disappointing experience. We ordered 2 cars via phone and were promised 2 cars however when we arrived, no cars were yet available. This is not my poor rating because I understand cars do not always show up. The assistant manager, Kyle Saltzman, promised us he would call us back before closing to let us know the status of the car. The rental shop closed at 1pm and after not receiving a call until 12:30pm, we went to check in person the status of the rentals. Unfortunately, the shop was dark and nobody was there. Kyle Saltzman never called. I absolutely understand your phone service guaranteeing a car but inventory us short. However, the overall customer service was very upsetting and disappointing as half our day was ruined. Very unhappy customers. Hope this experience makes Budget change and helps consumers know they are not to trust their word.

Jason Berry (31.03.2017 18:03)
Greatest

Suretha Rone (13.03.2017 14:59)
Love them. Excellent worl

Jason Giese (01.01.2017 19:22)
Nobody answers the phone no customer service

Mike Kongsiri (20.03.2014 23:10)
Courteous and professional service. Staff went out of their way to assist me, I highly recommend this location!

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